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San Francisco Public Library Teen Learning Lab

San Francisco, California // 2011


Inspired and supported by an initiative of the MacArthur Foundation and the Institute of Museum and Library Services, the San Francisco Public Library sought to create a learning lab for teens. We worked with them to investigate teen needs and opportunities for the library and its community organization partners. 

Process Components

  • Research: our team conducted research the history of SFPL, peer teen media centers, and the San Francisco context
  • Interviews: our team conducted interviews with with staff and community partners
  • Observation: our team observe patron usage and teen presence in the library
  • Teen Workshop: a group of teens participated in the design thinking workshop that asked them to reimagine their library
  • Staff and Community Partner Workshop: representatives from SFPL staff and community partner organizations created profiles of teens, mapped the assets of the community partner network, designed programs to take place in the space

How can a public library create a space for teenagers to safely express and create their developing identity?


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Primary Services

USER RESEARCH 
COMMUNITY WORKSHOPS